Who we are
Our website address is: http://immortalizedfilms.com. Immortalized Films is a documentary service dedicated to preserving the life stories of elderly individuals and their families.
What personal data we collect
When you register, book services, or make a purchase, we may collect personal information such as your name, address, phone number, email address, date of birth, username and password, billing details, payment information, and project details (such as stories, photos, or video content you choose to share for documentary creation).
When you browse our website, we may log your IP address and use cookies to improve functionality and user experience. This information is not linked to your identity unless you log in.
Media
If you upload images, videos, or personal stories to the website, they will only be used for the purposes of documentary production. We do not share these files with third parties without your explicit permission. For your security, please avoid uploading files that contain embedded location data (EXIF GPS) unless you are comfortable sharing that information.
Cookies
Our website uses cookies to personalize your experience and simplify login or booking processes. You may choose to disable cookies in your browser settings, but some website features may not function as intended.
How we use your data
We may use your data to:
- Deliver the services you request or purchase
- Communicate with you regarding your project
- Process payments securely
- Provide customer support
- Send updates, offers, or service notices
- Improve our services and website functionality
Who we share your data with
We do not sell or rent your personal information. We only share data with trusted contractors or service providers (such as payment processors or video editors) when necessary to deliver your documentary. We may also disclose information if legally required, or in cases of fraud prevention or potential harm.
How long we retain your data
We retain personal information as long as necessary to fulfill the services you request and maintain business records. Uploaded media (photos, videos, stories) are stored securely for the duration of your project and may be archived with your consent for future edits or reprints.
What rights you have over your data
If you have an account, booked a service, or provided personal/media content, you may request an exported file of the data we hold about you. You may also request that we erase any personal data we hold, except data we are required to keep for administrative, legal, or security purposes.
How we protect your data
We use SSL encryption and password-protected servers to secure your personal and financial information. Credit card details are used only for payment processing and not stored for other purposes. Media files are kept private and accessible only to authorized staff working on your project.
Where your data is sent
Data may be processed by third-party providers (such as payment processors or cloud storage services) solely for the purpose of providing Immortalized Films services. All third-party providers are required to maintain the confidentiality and security of your data.
Contact information
If you have any questions, concerns, or complaints about this privacy policy, please contact us at:
Email: contact@immortalizedfilms.com
Mailing Address: [Insert your business address here]